Quarterdeck
Privacy Policy
Quarterdeck is designed with crew privacy in mind. This policy explains what personal data is collected, why it is collected, how long it is kept, and the rights of every crew member whose data is held within the system. Quarterdeck is a locally installed application — your data lives on your vessel or your chosen hosting, not on our servers.
Section 01
Who we are
Quarterdeck is developed and maintained as an independent software product. References to "we", "us", or "our" in this policy refer to the developer of Quarterdeck.
For the purposes of GDPR and applicable data protection law, the vessel operator — the company or individual responsible for operating the vessel on which Quarterdeck is installed — is the data controller in respect of all crew personal data held within their Quarterdeck installation. Quarterdeck, as a software provider, acts as a data processor where we have temporary access to data during a hosted trial period.
Contact: crew@quarterdeck.boats
Section 02
Where your data lives
Quarterdeck is designed to run locally aboard the vessel or on hosting infrastructure chosen and controlled by the vessel operator. This means:
- Your crew data is held on your own systems — not on Quarterdeck's servers
- We do not have ongoing access to your crew data once Quarterdeck is installed on your own infrastructure
- You are responsible for the security, backup, and integrity of your own installation
Section 03
What personal data is collected
Quarterdeck collects and stores the following categories of personal data about crew members:
| Data category | Examples | Purpose |
|---|---|---|
| Identity data | Full name, position/rank, profile photo | Crew board, muster list, ID card |
| Contact data | Email address, phone number | Account access, notifications |
| Operational data | On/off board status, boarding times | Crew board, muster list, safety management |
| Compliance data | Hours of Rest records, work/rest logs, digital signatures | MLC 2006 / STCW compliance |
| Transport data | Car pool bookings, journey details | Crew transport management |
| Safety data | Muster station assignments, drill participation records | Safety management, emergency preparedness |
We do not collect sensitive personal data such as medical records, financial information, or passport/identity document numbers unless these are voluntarily entered by the vessel operator into free-text fields.
Section 04
Legal basis for processing
The vessel operator, as data controller, processes crew personal data on the following legal bases under GDPR Article 6:
- Legal obligation — Hours of Rest records are required by MLC 2006 and STCW. Processing this data is necessary to comply with applicable maritime law.
- Legitimate interests — Crew boarding logs, muster lists, and transport bookings are necessary for the safe and lawful operation of the vessel.
- Contract — Processing crew contact and identity data is necessary to manage the employment or engagement of crew members.
Section 05
Data retention
Different data categories are retained for different periods, reflecting operational needs and legal requirements:
| Data category | Retention period | Reason |
|---|---|---|
| Hours of Rest records | Minimum 2 years | Required by MLC 2006 Regulation 2.3 and Standard A2.3 |
| Crew identity & contact data | Until account deletion | Deleted immediately upon crew member request |
| Boarding / muster records | Until account deletion | Operational records, removed with crew account |
| Transport bookings | Until account deletion | Operational records, removed with crew account |
| Safety drill records | Until account deletion | Retained for safety audit purposes while crew is active |
Section 06
Account deletion and the right to erasure
Every crew member with a Quarterdeck account may delete their own account at any time from within the application. Upon account deletion, the following personal data is permanently and immediately deleted:
- Full name
- Email address
- Phone number
- Position / rank
- Profile photograph
- Digital signature
As noted above, Hours of Rest records are retained for the legally required minimum period of two years but are de-identified upon account deletion so they cannot be linked back to the individual.
Account deletion requests are processed immediately within the system. Deleted data cannot be recovered.
Section 07
Your rights under GDPR
Where GDPR applies, crew members whose personal data is held in Quarterdeck have the following rights. These rights should be exercised by contacting the vessel operator (data controller) directly:
- Right of access — You may request a copy of the personal data held about you
- Right to rectification — You may request correction of inaccurate personal data
- Right to erasure — You may delete your own account and personal data at any time within the application, subject to the Hours of Rest retention requirement above
- Right to restriction — You may request that processing of your data be restricted in certain circumstances
- Right to data portability — You may request your data in a portable format
- Right to object — You may object to processing based on legitimate interests
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with your national data protection supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.
Section 08
Data security
Because Quarterdeck runs on vessel or operator-controlled infrastructure, the security of crew data is primarily the responsibility of the vessel operator. We recommend:
- Restricting access to the Quarterdeck admin panel to authorised personnel only
- Using strong passwords for all crew accounts
- Ensuring the server or device running Quarterdeck is kept up to date with security patches
- Taking regular backups and storing them securely
- Using HTTPS if Quarterdeck is accessed over a network
During any trial period hosted on our infrastructure, we apply appropriate technical and organisational security measures to protect your data.
Section 09
Data sharing and third parties
We do not sell, rent, or share crew personal data with third parties for marketing or commercial purposes.
Crew data may be shared in the following limited circumstances:
- With port state control authorities or flag state inspectors during an inspection, as required by law
- With the vessel's management company, owner representative, or DPA, to the extent this is part of normal vessel operations
- Where required by law, court order, or regulatory obligation
Quarterdeck software does not include any third-party analytics, advertising, or tracking tools that transmit crew data to external parties.
Section 10
Cookies and tracking
Quarterdeck uses session cookies solely to maintain login state within the application. These cookies:
- Are strictly necessary for the application to function
- Do not track behaviour across sessions
- Are not shared with any third party
- Expire at the end of the browser session or upon logout
No advertising cookies, analytics cookies, or third-party tracking scripts are used in Quarterdeck.
Section 11
Children's data
Quarterdeck is intended for use by professional crew members aboard commercial vessels. We do not knowingly collect personal data from anyone under the age of 16. If you believe data relating to a minor has been entered into the system in error, please contact the vessel operator immediately.
Section 12
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in the software, applicable law, or our practices. Where changes are material, we will notify vessel operators by email at least thirty (30) days before the changes take effect.
The current version of this policy, including the effective date, is always published on our website.
Section 13
Contact
For any questions about this Privacy Policy or how personal data is handled in Quarterdeck, please contact us:
Email: crew@quarterdeck.boats
Product: Quarterdeck Crew Management Suite
For requests relating to your personal data held within a specific vessel's installation, please contact the vessel operator or management company directly, as they are the data controller for that data.
